Our Privacy Policy

By completing the installation and registration process of the application, on your mobile device, you agree and accept, the terms and conditions of use set out below. 

If you do not wish to be bound by these terms and conditions, you should not complete the installation or registration of the application.

In this agreement (“terms and conditions”);

a. The following words or expressions have the following meanings:

i. “Application” or “App” means the method and services available from and through ROAD RULES SOLUTIONS (PRIVATE) LIMITED (ROAD RULES) APP for communicating data, text, audio, and video, with compatible mobile devices and for receiving advertisements, incentives and other material using the Software developed and managed by ROAD RULES;

ii. “Software” means the software and other media, enabling the use of the Application;

iii. “User” or “Account holder” means any person who accepts the installation of the Software or uses the Application

b. References to the singular include the plural and vice versa

i. Links contained in these terms and conditions to other documents should be deemed part of these terms and conditions.

Although links may, from time to time, be non-operational, this shall not affect the validity and interpretation of these terms and conditions:

ii. Clause headings are for convenience and not to be used in interpreting these terms and conditions.

a. ROAD RULES licenses the User to install and use the Software and enable and use the Application provided that such use is for personal use and benefit only.

b. Content from the Application may not be used or exploited by Users for any commercial or non-personal purposes without the prior written consent of ROAD RULES.

c. The User is permitted to use the Application for lawful purposes only. 

Unauthorised use of the Application includes posting or transmission of data includes posting or transmission of data which violates or infringes in any way upon ROAD RULES ‘s rights or third parties’ rights, which is unlawful, defamatory, or otherwise objectionable. 

Unauthorised use of the Application may lead to ROAD RULES instituting legal proceedings against the User.

d. All licenses and/or permissions granted by ROAD RULES are provided on a non-exclusive and non-transferable basis and may be terminated or canceled by ROAD RULES at any time and without prior notice or reasons.

e. Although the Application is provided free of charge by ROAD RULES, the User recognises that there may be a data charged by the User’s service provider in respect of the use of the application.

a. All intellectual property in respect of the Application are the property of or are licensed to ROAD RULES and as such, are protected from infringement by the intellectual property laws and by international legislation and treaties. 

Subject to the rights licensed to the User herein, ROAD RULES reserves all other rights to all intellectual property in respect of the Application.

b. No person may amend, copy, use, decompile and / or reverse engineer the source code of the Software.

i. The customer’s instruction involving a payment via the App cannot be canceled except for forward dated transfers only, as these can be canceled before the forward date arrives.

ii. If you request to cancel any instruction, ROAD RULES will make all reasonable efforts to comply with your request. 

However, ROAD RULES shall not be liable for any failure to cancel customer instruction should there be reasons to do so, or should the request be received under circumstances that render ROAD RULES unable to comply with the request.

i. It is customer’s responsibility to set up, maintain and regularly review security arrangements concerning access to, and use of, the ROAD RULES mobile app, and information stored on the mobile device you are using the app.

ii. The customer acknowledges that the information transmitted through the internet or any other communication system which includes wireless communication is susceptible to unlawful access, distortion and monitoring and that the customer uses the internet banking at their own risk.

a. ROAD RULES shall not be held liable for any loss or damage, direct or indirect, actual or contingent, arising out of the failure or malfunction of the App, or internet connectivity. 

Neither shall it be held liable for the failure or malfunction, loss or destruction of any data recorded or retained by means of a computer, or any delay in effecting any transaction initiated by means of the App.

b. It shall be the sole responsibility of the Customer to ensure that his / her mobile device is secure and is optimal for such services, and indemnity ROAD RULES in respect of any losses arising as a result of delays beyond ROAD RULES control in the processing of transfers.

c. You are responsible for the accuracy and completeness of your payment and/or transfer instructions and ensure that they will achieve your intended purpose. 

ROAD RULES shall not be liable for any loss or delay where the contents of the customer’s instruction are inaccurate or incomplete.

d. ROAD RULES shall not be liable for the reliance by the Account holder or any other person on inaccurate information obtained by means of the App, industrial action by any of ROAD RULES employees, any loss or damage arising by way of vis major, Act of God or any other cause not wholly under the direct control of ROAD RULES.


I confirm that all the funds transferred through this app to and from my account(s) would be funds realised from genuine transactions or otherwise gained as a result of a legitimate underlying cause and thus, would be in compliance with Money Laundering and Proceeds of Crime Act, 2013.

i. The Application uses the data channel (GPRS) of your mobile device to communicate. Although usage is low, you must be aware that data will be consumed from your airtime. 

It is highly recommended that a data bundle is purchased with your Network Mobile (GPRS) of your mobile device to communicate. 

Although usage is low, you must be aware that data will be consumed from your airtime. It is highly recommended that a data bundle is purchased with your Network Mobile Operator in order to save on data costs. 

Data is consumed by performing the following actions (but not limited to): authentication, application start-up, messaging, sending / receiving locations, accessing content, updating of profile information, viewing profile information, accessing external content via your mobile device’s Internet Browser, and contact synchronisation.

iiI. Please also be aware that if you are roaming, you may be subject to higher data pricing and you should check with your Network Mobile Operator / carrier for detailed data pricing.